Read the project scenario below and answer ALL the questions that follow

PROJECT SCENARIO

You have been appointed as a project manager for a project that entails the provision of a new pedestrian bridge over the

busy M

$1$

$$Highway in Johannesburg. Pedestrians have been attempting to cross the busy highway due to inadequate pedestrian access to the nearby shopping centre across the highway from where the pedestrians live. One of the issues

that you need to address is stakeholder management so that the project can be executed with buy

$-$

in from all concerned. Analyse the following questions and develop your response to each one by clearly showing how you will manage the project stakeholders using sound project management principles.

Note read beyond the scope of the scenario and module guide to answer the questions that follow. Foundations of literature include primary and secondary sources. Discuss the following aspects to be included in the communication plan$/$matrix The stakeholder communications requirements in order to communicate the appropriate information as

demanded by the stakeholders

$$ Information on what is to be communicated. This plan includes the expected format, content, and

detail$$thinks project reports versus quick e$-$mail updates

$$ Details on how needed information flows through the project to the correct individuals. The

communication structure documents where the information will originate, to whom the information will be

sent, and in what modality the information is acceptable

$$ Appropriate methods for communicating include e$-$mails, memos, reports, and even press releases

$$ Schedules of when the various types of communication should occur. Some communications, such as

status meetings, should happen on a regular schedule, while other communications may be prompted

by conditions within the project

$$ Escalation processes and timeframes for moving issues upwards in the organisation when they can't be

solved at lower levels

$$ Methods to retrieve information as needed

$$ Instructions on how the communications management plan can be updated as the project progresses

$$ A project glossar