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Read the Zipcar case and answer the following questions: Sal is the customer that is running late with the car -What do you advise Sal

Read the Zipcar case and answer the following questions: *Sal is the customer that is running late with the car*

-What do you advise Sal to do? -What should Zipcar do in response? What are some of the strategies that Zipcar could use to mitigate such incidents from happening again?

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