Real world work situations can result in some of the best learning experiences that we retain as life lessons. In an online environment, it can be difficult to pass on things with informal communication to each other. For this discussion board, I would like for everyone to share their stories, advice and insight for being a good manager or leader. Sometimes it's the simplest thing that can make the difference between a horrible boss and a great one. What tactics have you seen work and what have you seen fail? Any stories about great or bad managers and if so what made them so good/bad?