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Reasons for customer dissatisfaction: Total customers choosing this particular response Bad material 6 Bad fabrication 4 Inspection not conducted 4 Manual check not completed 3

Reasons for customer dissatisfaction: Total customers choosing this particular response Bad material 6 Bad fabrication 4 Inspection not conducted 4 Manual check not completed 3 Bad threading 2 Bad packaging 2 Manufacturing scrap 1 Manufacturing defect 1 Shipping breaks product 1 Misc 1

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