Recall a recent problem or situation in your business and how it was resolved. Using the format below, provide answers to the following: 1. Problem/Issue: 2. Who was involved: 3. Who resolved it: 4. How it was resolved: 5. Would you consider the resolution a success? Explain. 6. Would you have resolved it in the same way? Why or why not? Explain your rationale. 7. Describe why identifying the right problem is the first step in problem resolution.