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Refer back to the opening vignette, Use a search engine to find stories dealing with job performance. In particular, pay attention to stories that may

Refer back to the opening vignette, Use a search engine to find stories dealing with job performance. In particular, pay attention to stories that may be related to CRM

.

Make a recommendation to Griff concerning a way that job performance should be measured. Would your scale be nominal, ordinal, interval, or ratio?

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