Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Refer to the following scenario for the next 2 questions . A division of a hospitality organization has been working with a consulting firm to
Refer to the following scenario for the next questions
A division of a hospitality organization has been working with a consulting firm to implement an employee engagement initiative. To assess engagement, the consulting firm administers a question survey with a fivepoint Likert scale to employees of the division. The CEO is impressed with the results and decides to extend the initiative across the organization. As a result, the HR director is tasked with rolling out an organizationwide employee engagement initiative. During the rollout, the HR organization has low scores on the engagement survey. To address this, the HR director assigns an earlycareer training and development manager to work with HR managers to improve engagement. There are five HR supervisors for employees, with HR offices ranging in size from four to employees.
Analysis of the results shows that the HR employees are dissatisfied with their leadership, primarily the HR director. When the training and development manager meets with the HR managers to discuss the engagement initiative, they claim that the HR director is the problem, not them. How should the training and development manager respond?
Answers
Schedule a meeting with the HR managers, the training and development manager, and the HR director to provide the HR director with feedback on the results of the survey and the directors role in improving engagement.
Confidentially go to the HR directors boss, the VP of HR and explain to the VP what has been discovered.
Remind the HR managers that if the department maintains the same engagement scores, it may negatively affect the managers ratings and bonuses.
Suggest that, despite the issues with the HR director, there are steps within the HR managers control that will help the employees to become more engaged.
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started