Refer to the processes in Problem 6 . In each of the process flow diagrams: (Problem 6 Is Below)

a. Classify the activities (steps) as value-added or nonvalue-added, necessary or unnecessary. Explain how you make the distinction in each.

b. Based on the way you classified activities in (a), what would you do to reduce waste in each process? Would the process be improved in terms of time, cost, quality, agility? Explain.

Problem 6.

Draw a flow diagram for each of the following processes:

a. Withdrawing money from an ATM machine.

b. Programming a DVR to record a one-time broadcast.

c. An entire day spent downhill skiing (include subprocesses like buying lift tickets, renting equipment, going uphill/downhill, returning equipment, etc.).

d. Any process with which you are familiar.

6. Draw a flow diagram for each of the following processes:

a. Withdrawing money from an ATM machine.

b. Programming a DVR to record a one-time broadcast.

c. An entire day spent downhill skiing (include subprocesses like buying lift tickets, renting equipment, going uphill/downhill, returning equipment, etc.).

d. Any process with which you are familiar.