Regarding client perception, I am convinced that clear, consistent uniform billing practices can significantly enhance clients' views of the firm. When clients comprehend the billing process and observe that it corresponds with the services rendered, it builds trust. Transparency is vital in this dynamic; when clients feel well-informed about expenses and assured in the process, they are more inclined to foster a long-term relationship with the firm.

What are your views on maintaining transparency of legal billing in smaller firms? Do you believe the same principles are applicable?