Regarding managing diversity and inclusion at yelp

• What is the value of diversity to business in general?To tech companies in specific?
• Why isn't there more diversity among engineers at tech companies?
• In your view, should companies set targets for levels of diversity?Why/why not?
• Put yourself in Rachel's shoes as of the end of the case. What strategies should she propose in order to increase the diversity of the workforce?Why?
• Suppose Yelp were to implement some of these strategies. What approaches and criteria should they use to determine which approaches were most effective?What would be the expected outcome?Any potential downsides