Related Literature In Klang Valley, Malaysia, where the research was performed, Alam et al. (2009) report that the majority of respondents who choose red internet banking already have access to the internet within their organizations. Access to the internet will make it simpler for customers to use online banking. However, an innovation that significantly alters the adopters' way of life has a decreased likelihood of being adopted (Moga et al. 2012). In addition (Heggestuen, 2014). It can be applied to both online and offline small-payment transactions. The method could be attractive to online dealers due to the significant number of internet phone users. Utilizing a mobile payment service results in better payment and reduced transaction costs overall. Although, due to a variety of obstacles, such as privacy concerns and their inability to accommodate international payments, internet payment systems have struggled to build a significant consumer base. It is significant to remember that this is the newest emerging technology and that only developing countries may use it. Pay anywhere, which partners with some of the larger credit issuers to enable rapid convenience of payment anywhere for a small cost, is the leading provider of card reader technology. Its clients include online payment businesses like PayPal, Intuit, and Verifone. Moreover, this mode of payment takes place within a fully online, global setting and within secure, strictly defined networks within the context of a business, a government transaction, or a money transfer between individuals. Online payments have primarily been implemented as the latest step in the rapid evolution of means of payment that have taken place within the last 40 years, intended to maximize the freedom afforded to the consumer by bypassing the more traditional limitations that existed for previous modes of payment, both in the scope of accessibility, as well as concerning the consumers' security (Shen and Yazdanifard, 2015). Online payments are a type of electronic payment that involves collaboration between banks for real-time payments. They are also more practical, quick, effective, and affordable. Unlike a traditional payment. Customers can quickly finish the entire payment procedure using their personal computers and an internet connection ( Baike, 2017). Mobile phones have a big part in making our lives easier. One of the ways our mobile phones help is by making payments, especially for consumers. Consumers now mostly use digital wallets, simply smartphones that can function as leather wallets. In transferring money, digital wallets offer many benefits to us, such as convenience, security, and affordability. With digital wallets, customers can make purchases quickly and easily without physically going from one location to another and having to swipe their debit or credit cards since digital wallets hold (Singh, 2017). Additionally, mobile payment services are growing in popularity daily and demonstrating a transition by moving forward to a promising future of speculative prospects combined with technology improvements. However, there are several barriers to using online payment systems; thus, some precautions have been taken to be construed as promising a future for this business. To draw clients, usability and security should be appropriately traded off when creating online payment systems. The designers must also consider technological and organizational difficulties that occur in the pursuit of interoperability. One of the most difficult challenges is defining global standards and interoperable and flexible solutions (Khan et al., 2017). Due to rising smartphone adoption, affordable high-speed internet access, the desire for quicker payment settlement, and ease of use, mobile payment systems have grown in popularity. However, despite significant government efforts to promote digital literacy and offer various payment options, the percentage rise is still inadequate (Mishra, Sonal, and Kirti R. Swain,2018).

In today's fast-moving lifestyle, people need to adopt more convenient and secure gadgets to make their life more comfortable. To achieve this goal, there is an innovative product called Digital Wallet. The digital wallet refers to an electronic device or service provided to persons enabling them to conduct electronic transactions. The best example of a digital wallet is online shopping. It is also known as an e-wallet. Nowadays, people prefer online shopping because it provides them benefits like it is less time-consuming, for example, Paytm, pay money, etc. (Tiwari, Pooja, Vikas Greg, and Abhishek Singhal.,2019). According to (Pal, Abhipsa, Tejaswini Herath, and H.Raghav Rao.,2020), The convenience of mobile payment services makes them so popular. However, in this day and age of rising cybercrime, mobile payment transactions carry the risk of financial and data loss. As a result, it is critical to comprehend how risk and convenience have opposing effects on users' willingness to use mobile payments. The online payment mode provides consumers with a convenient payment platform. It does not only give for quick payment after shopping online, but also it avoids the risk of transferring money. Online payment methods provide more convenience, reduce transaction fees, and increase electronic payment security. This payment method made it easier for businesses to collect helpful information about their consumers and purchases (Hoofnagle, 2021). Consumers appear to be concerned about the tracking of their electronic payments and the use of their personal financial information. The possibility of banks and other law enforcement agencies tracking customers' online payment activities, potentially resulting in privacy invasions and other concerns, can thus be viewed as a significant barrier (Dimitrova et al., 2021). The introduction of e-commerce and the expansion of the Internet facilitated the digitization of payments procedure with the provision of numerous online payment options such as contactless payments, mobile wallets, electronic currency, debit cards, and credit cards. Digital payments have replaced traditional cash payment options in recent times. With the COVID-19 pandemic sweeping the globe in 2020, shopping online became more prominent, as did usage for next-generation online payments (Coskun et al.,2022). As an outcome, when compared to other new financial technologies, online payment is indeed a relatively recent innovation. Financial service providers now have the opportunity to improve operational efficiencies and market dominance due to the increasing number of gadgets since financial consumers now have easier financial products at their disposal. Nevertheless, the biggest concern that providers face with online payment methods is that a substantial number of bank clients are unwilling to use the electronic payment methods offered (Chaudhary & Anand, 2022). Related Studies The authors of the paper "E-Payment System on E-Commerce in India," Karamjeet Kaur and Dr. Ashutosh Pathak, noted that adopting e-payment solutions or systems for various reasons offers immunity against theft of paper and e-money. In addition to cost savings, several additional advantages were mentioned, including better customer service, higher working capital, shorter operational cycle times, faster processing, and more adherence to organizational norms and procedures. According to this study, online e-payment gives customers a more comprehensive range of options. Customers can receive individualized attention from the bank along with top-notch service. E-payment systems have several advantages, including excellent customer service, a wider audience, time-saving benefits, and simplicity of use (Karamjeet Kaur, 2015).

According to a study by Khrais LT (2015), as a result of increased internet usage, there has been a noticeable increase in the use of online banking systems around the world, along with a significant number of fraud and attack incidents. At this time, there is a clear need for effective security procedures by banks that provide online access to their systems. Numerous new security technologies and procedures have been developed in response to the increasing volume of online transactions processed by banking systems, with the goal of providing authenticated secure communication against the growing threat of malware that takes advantage of security flaws in online banking systems.As a result, there are three main vectors of attack that can be utilized to target online banking systems, including: To start, a credential stealing attack (CSA) occurs when scammers attempt to obtain users' login credentials, either through the use of malicious software or phishing. A channel breaking attack (CBA), on the other hand, includes pretending to be the server to the client and vice versa in order to intercept communication between the client side and the banking server. Thirdly, an application layer assault known as a man-in-the-browser (MiTB) attack that involves manipulating material that is displayed to the user takes place. Without the user's knowledge, the attacker is given access to read, write, modify, and delete browser data. In summary, computerized financial transactions like online banking have become a widely accepted standard practice as a result of the Internet's fast growth. The examination of the competitiveness of an online banking service and other financial institutions now includes the online security service as a crucial need and new mandate. Since online transactions need to be protected against security risks on multiple levels, online banking service providers should be more responsive to security requirements. Due to the alarming growth in fraud and security breaches as well as the growing rate of technological adoption in the transition, the need for a robust authentication solution in banking services has become unavoidable.To increase security and decrease customer data theft, strong authentication methods like two-factor authentication, the use of biometrics, and quantum cryptography are crucial. These methods should also be used to properly sensitize customers. Security should be taken into account as part of the services that banks provide. As a result, it has a duty to offer secure online banking environments based on cutting-edge security measures. According to the author of this study, "The Future of the Mobile Payment as Electronic Payment System," Zlatko Bezhovski, we can anticipate that mobile payments will continue to grow around the world and eventually surpass payments made with credit and debit cards because of the security and convenience they offer. However, several obstacles have been discovered to accepting this payment method; thus, specific steps should be taken to ensure this industry has a bright future. According to this report, consumers increasingly embrace mobile payment options for ordinary internet transactions and in-person purchases. Consumers' trust and habits regarding mobile payment use have grown due to the development of increasingly sophisticated technology that facilitates mobile transactions and makes them transparent and more convenient. In order to facilitate quicker adoption of electronic payment methods and advance the developing market for mobile payments, it may be necessary to improve the compatibility with a wide range of users, make use of the most recent technology, establish common standards for different service providers, and resolve security and privacy concerns (Bezhovski, 2016).

The article "A Study on the Perception of Customers Towards E-Commerce and E-Payments in Local Survey" states S. Kowsalya, Mridula, and Swetha Krishnan. Sowmya, R A. M. noted that the online payment system, which enables a client to pay to the online merchant or service provider, is what Ecommerce customers rely on to build their confidence. Consumers are growing more accustomed to conducting business online and are worried about doing so, as well as the associated risks, which significantly impact how electronic business is transitioned. Consumers are moving in more significant numbers to e-commerce to pay bills electronically, pay for information online, buy goods, and get services. Researchers claim that "E-Payments" refers to the technological advancement that allows us to perform financial transactions online, eliminating delays and other inconveniences. With e-Payments, people have more flexibility when paying their taxes, licenses, fees, fines, and purchases at odd times and anywhere they choose, 365 days a year. Due to the rapid advancement of mobile technology and the internet sector, experts discovered that credit and debit cards would soon be outdated (S. Kowsalya, 2017). Abhijit M. Tadse and Harmeet Singh Nannade, the researchers of the paper "A Study on Usage of PayTM," note that digital wallets are quickly gaining popularity as a form of online payment and that mobile users can now use their smartphones to conduct financial transactions or make payments using applications that have been downloaded to the device. According to the researchers' survey, 70% of respondents had issues with the payment gateway, so PayTm has to work on it to increase transaction efficiency. The service could be improved to meet the demands of the most significant number of consumers since just 5% of people claim to have received assistance each time they experienced a breakdown. Currently, Paytm is doing well in terms of privacy, but it still needs to improve in terms of discounts, offers, and transaction times and bring about innovation to increase customer satisfaction (Abhijit M. Tadse, 2017). Furthermore, as demonstrated by Zhang et al.' study (2018), technology safety concerns, such as reliability and privacy concerns, are discovered to play a significant role in convincing users to grasp online payments. The "fun" aspect of the technology, as well as the attributes of consumers' innovative behavior are thought to be important in controlling mobile banking adoption. Trust in banks is a critical factor in the utilization of mobile technology for banking services. In the study conducted by Karim et al. (2020), perceived usefulness perceived ease of use and the behavioral intention was initially used to determine actual usage behavior. As privacy and security have become major concerns among young generations when it comes to using technology, this study used privacy and security variables to investigate the effects on behavior interventions. One of the preliminary aspects that e-wallet services should highlight in order to instill positive purpose among consumers is privacy and security. Clients will be wary of using e-wallet technology unless their privacy and security are adequately protected. "arrange rrl and rrs in thematic and put summary in the end of rrl and in the end of rrs"