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relationship management is a means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's
relationship management is a means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability. Employee O Decision O Supplier Customer
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Project Management A Managerial Approach
Authors: Jack R. Meredith, Samuel J. Mantel,
7th Edition
470226218, 978-0470226216
