reply if you are agree 1-a/ Could the director have prevented this situation? Yes 1-b/ Is there a way to screen for direct and sometimes untactful applicants? The scenario doesn't mention anything about Kristi's education in ECE/CD but hiring employees who have knowledge in the ECE/CD field helps with preventing this scenario. Asking for references in the hiring process could help to better know the applicant in a professional sitting and could help prevent untactful applicants. 1-c How could the program's orientation have helped? The program orientation could have helped by: Hiring candidate with ECE/CD units (or enrolled) Including former employment's references in the hiring process (references check). Providing adequate training to new hired employees. Including in the employee handbook: 1/ A section about how to communicate to parents. A section that includes what is communicable to parents and families. 2/ A section about employee disciplinary procedures that include non compliance to the director directives and violation of code of ethics. 2/Could the experienced teachers have handled the situation differently? I don't think that the experienced teachers could have handled the situation differently. 3/What alternatives does the director have in this case? The director provides adequate training regarding communication to