Question
Required: Calculate the profitability of the Chester Company account. Wizard Corporation has analyzed their customer and order handling data for the past year and has
Required: |
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Calculate the profitability of the Chester Company account. |
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Wizard Corporation has analyzed their customer and order handling data for the past year and has determined the following costs:
Order processing cost per order | $7 |
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Additional costs if order must be expedited (rushed) | $9.00 |
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Customer technical support calls (per call) | $12 |
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Relationship management costs (per customer per year) | $1200 |
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In addition to these costs, product costs amount to 75% |
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In the prior year, Wizard had the following experience with one of its customers, Chester Company: | ||
Sales | $16,000 |
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Number of orders | 160 |
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Percent of orders marked rush | .70 |
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Calls to technical support | 80 |
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