Question
Required information Skip to question [The following information applies to the questions displayed below.] An air-conditioning repair department manager has compiled data on the primary
Required information
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[The following information applies to the questions displayed below.] An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table.
| Job Number | Problem/ Customer Type | Job Number | Problem/ Customer Type | Job Number | Problem/ Customer Type |
| 301 | N/C | 315 | N/R | 329 | N/R |
| 302 | N/R | 316 | W/C | 330 | O/R |
| 303 | N/R | 317 | F/C | 331 | N/R |
| 304 | N/C | 318 | N/R | 332 | W/C |
| 305 | F/R | 319 | W/C | 333 | O/R |
| 306 | F/R | 320 | F/C | 334 | F/R |
| 307 | N/C | 321 | F/R | 335 | F/R |
| 308 | O/C | 322 | F/C | 336 | N/C |
| 309 | F/R | 323 | O/R | 337 | O/R |
| 310 | O/C | 324 | N/C | 338 | F/C |
| 311 | W/C | 325 | F/R | 339 | N/R |
| 312 | W/R | 326 | N/R | 340 | O/R |
| 313 | N/R | 327 | N/R | 341 | O/R |
| 314 | O/C | 328 | F/C | ||
Click here for the Excel Data File
| Key: | Problem type: | Customer type: | ||||
| N | = | Noisy | C | = | Commercial customer | |
| F | = | Equipment failure | R | = | Residential customer | |
| W | = | Runs warm | ||||
| O | = | Odor | ||||
a. Using the data, prepare a check sheet for the problem types for each customer type. (1) Residential customer type
|
(2) Commercial customer type
|
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COMMENT INVESTIR ABC DE LA FINANCE
Authors: OLIVIER CHAZOULE
1st Edition
2020367521, 978-2020367523
