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Requirements: Your team is asked to utilise PowerBI to analyse customer satisfaction data by completing the TWO tasks below. Task 1: Data Preparation Load the
Requirements: Your team is asked to utilise PowerBI to analyse customer satisfaction data by completing the TWO tasks below. Task 1: Data Preparation Load the dataset into Power BI and perform necessary data cleaning, including handling missing values and transforming data as needed. Task 2: Exploratory Analysis a. Produce a summary dashboard to show the proportions of satisfied (satisfaction value=4 or 5), neutral (satisfaction value=3), and unsatisfied customers (satisfaction value=1 or 2), based on the customer satisfaction level for operational data and in-flight service data, respectively. Produce another visual to show the proportion of satisfied, neural or unsatisfied customers based on the overall satisfaction data. b
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