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Review and analyze the following material: Case of Apple's Innovation Ideo's David Kelley, Product Development Process: Observation, Design as an Iterative Process & Insights from

Review and analyze the following material:

  • Case of Apple's Innovation
  • Ideo's David Kelley, Product Development Process: Observation, Design as an Iterative Process & Insights from VoC

Discussion of the following:

Compare and contrast Apple's innovation development process with Kelley's NPD process. Include how they incorporate the voice of the customer (VoC).

When you develop a new product for this class or in the future, what process will you use? Why?

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