Question
Review the application of customer service strategies of an appropriate service sector organisation such as yours in creating the customer experience and make recommendations for
Review the application of customer service strategies of an appropriate service sector organisation such as yours in creating the customer experience and make recommendations for improvement
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Managing Controlling and Improving Quality
Authors: Douglas C. Montgomery, Cheryl L. Jennings, Michele E. Pfund
1st edition
471697915, 978-0471697916
