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Revise Business Model Canvas based on how CX transformation can change the Disney company. Create a customer journey for DISNEY company transforming the experience sing

  1. Revise Business Model Canvas based on how CX transformation can change the Disney company.
  2. Create a customer journey for DISNEY company transforming the experience sing information technologies. Be clear how the experience is different. This can be submitted as a list of steps in the journey, a diagram, or table.

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