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Rewrite to convey Standards of Etiquette. Once again, your incompetence has caused the whole department to go down! 2. Rewrite to convey Emphasizing the

Rewrite to convey Standards of Etiquette. "Once again, your incompetence has caused the whole department to go down!" 2. Rewrite to convey Emphasizing the Positive. "I apologize. I just do not foresee a resolution to this issue. It is impossible to repair your automobile today."

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