Ritzy Printing (RP) is a printing company. The workforce consists of 80 workers, an early shift manager (ESM) a late shift manager (LSM) and a managing director (MD). The organisation is generally very busy and regularly takes on workers on short-term (temporary) contracts. The temporary workers carry out various print-related tasks. RP currently has a very large order for some brochures, and the delivery date is due very soon. You have just joined the organisation as their health and safety adviser. The previous adviser retired two months ago. The MD has decided that, because of the tasks the temporary workers carry out, a brief induction session covering the organisation's history is considered sufficient. As the temporary workers carry out many different tasks (for which there is no job description) they are shown how to do the tasks when required, by one of the permanent workers. Once the temporary workers have been shown what to do, they are left to carry out the tasks by themselves. Due to an increase in sickness absence, extra temporary workers have been recruited. The MD is keen to get these new workers started and keep to the target of all deliveries out on time. The MD offers all workers a bonus as an incentive, if all deliveries are out on time. If this target is achieved the bonus will be paid at the end of the year to all those workers employed at the time. The ESM starts to allocate tasks to the temporary workers. These tasks are in the busiest areas of the organisation, where the most help is required. A young temporary worker, who started with RP the previous week, has been tasked with monitoring one of the print runs (which involves a series of large printers, each of which prints a different colour onto the pages passing through them) in the printing department. The role of keeping the printers running would normally be carried out by a competent worker, so the young temporary worker is told that if there are any issues to let the ESM know. There is signage on the printers supporting this, which states 'No clearing printer jams without authorisation and isolation of power'. Towards the end of the shift, one of the rollers in a printer seems to be jammed. The young temporary worker is unsure what to do. They lift the interlocking guard (a guard that when in place prevents the machine from operating) to check if they can see what is jamming the roller. They do see what the problem is and go to find the ESM. When they cannot find the ESM, they decide to unjam the printer themselves, as they think this will be helpful. As the young temporary worker clears the printer jam, the printer unexpectedly restarts, trapping the worker's hand between the printer rollers. A second temporary worker is walking by as the accident happens and immediately calls the emergency services, as they do not know what else to do. The injured young temporary worker manages to get their hand free from the rollers but is in considerable pain. The second temporary worker leads the injured worker to reception where a firstaider carries out emergency first aid. When the paramedics arrive, they assess the injury and then take the young temporary worker to hospital. You see the ambulance leave as you arrive for work, so go to find out what has hapened. Initially, you ask the first-aider if you can take a statement from them. They agree, so you go to find somewhere more private to carry out the interview. The second temporary worker returns to the printing department. As soon as the ESM hears what has happened, they arrange for the printer to be restarted. The ESM then telephones the MD, who is off site, meeting a perspective customer. The MD is annoyed by the interruption. The MD tells the ESM that as the early shift has nearly finished, they should investigate the accident the following morning. The MD also asks if the print run has recommenced. The ESM knew the MD would ask this and is pleased to be able to tell them that it has. 4: Accident investigation and control measures (a) Based on the scenario only, comment on how the accident investigation was (i) ineffectively managed by RP. (ii) effectively managed by RP. (b) What administrative control measures could the employer put in place to help avoid a repeat of this accident
