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Robert, the owner of Morewords Books, Inc., told Adams, the new salesperson, to do his best. However, Adams was unsure what best meant and his

Robert, the owner of Morewords Books, Inc., told Adams, the new salesperson, to do his best. However, Adams was unsure what "best" meant and his performance remained poor compared to the rest of the sales team. This was because the goal given to Adams lacked:
A. specificity.
B. valence.
C. expectancy.
D. difficulty.
E. instrumentality.

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