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Run model for 72 hrs In a public service company, different clients arrive seeking for different services. Each client has to pass by a number
Run model for 72 hrs
In a public service company, different clients arrive seeking for
different services. Each client has to pass by a number of rooms
to get his service. Table 3.3 summarizes all these flows.
Table 3.3: Processes and Process times in a public
service company
service
Interarrival
Room
Room 2
Room 3
other
time
Client
seeking
service A
Client
seeking
service B
C Client
seeking
service
Expo(40) min
Normal (18,5) Normal (40, 5) Uniform (10,15) Return to Room
then eaves the
min
min
Expo(50) min
system
Normal (18,5) Normal (40, 5) Uniform (12,20) Return to room 2
for Normal (10,5)
min then leaves
Triangular (30, Normal (18,5) Normal (20,5) Uniform (15,20)
55.60) min
min
min
min
Cleaves the
system
Available operators
Alia, Sameera Ahmad, Yahya,
Omar
Sameer and
Khaled
Note: Each client is served by one operator in room 1 and room
2, while both operators should be available to serve one client in
room 3
Build the simulation model and find the below:
1. Total number of served clients
2. Average number waiting in each queue.
3. Resources utilization
4. Average time client stay in system- for disposed clients
only. (Use Record)
5. Average time between client exits. (Use Record)
6. Try to add the quantity of the bottleneck process resource.
What error you get? Why?
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