s 32-35 Do the following statements agree with the claims of the writer in Reading Passage 3? In boxes 32-35 on your answer sheet, write YES NO NOT GIVEN if the statement agrees with the claims of the writer if the statement contradicts the claims of the writer if it is impossible to say what the writer thinks about this 32 One reason for high staff turnover in the hospitality industry is poor morale. 33 Research has shown that staff have a tendency to dislike their workplace. 34 An improvement in working conditions and job security makes staff satisfied with their jobs. 35 Staff should be allowed to choose when they take breaks during the working day