Sabine manages a team of emergency medical technicians (EMTs). Because of the nature of their work, Sabine cannot provide a clear expectation on the exact type of work they will perform on a daily basis. Refer to Scenario 14.4. Despite the unpredictability of the job, Sabine reminds her team at the beginning of each shift that their goal is assemble and head toward calls within five minutes of dispatch. Another goal is to maintain safety protocols while on each call to ensure that patients arrive at the hospital in no worse condition than they found them, and that all members of the team stay injury-free. Which part of the controlling function is Sabine performing? Establishing clear performance standards Measuring expected performance Measuring actual performance Taking corrective action