Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Sales personnel at Cameras - R - Us are given a financial incentive to sell overstocked cameras; each week, the management identifies a particular camera
Sales personnel at CamerasRUs are given a financial incentive to sell overstocked cameras; each week, the management identifies a particular camera that salespeople should try to sell over other brands. When such cameras are sold, the salesperson receives a commission instead of the usual This week, the ZamCam is the model that salespeople are given a financial incentive to sell.
Nelly, a college student, wishes to purchase a digital camera. After carefully researching different styles online, she decides to buy a camera she believes is ideal for student photographers on a budget. With some assistance from Paige, a salesperson at CamerasRUs Nelly finds the exact model that she desiresthe XamCamat CamerasRUs Paige agrees that the XamCam would be a fine purchase for a student photographer.
However, rather than simply sell this camera, Paige shows Nelly another camera, the ZamCam Objectively, the ZamCam is a little more expensive and a bit less practical for Nelly's needs. While the ZamCam is widely recognized as having a few advanced features, Nelly does not require these additional features, and it is not clear whether in the future she'll need such sophisticated options. Paige knows all of this. But the financial incentive to sell this camera leads her to try to motivate Nelly to buy it Paige never makes any false statements about the two cameras or about their suitability for Nelly's current needs as a student photographer on a budget. Paige sticks to excitedly describing the ZamCams advanced features, and how Nelly could use them in the future. In the end, Nelly puts her trust in Paige as an experienced salesperson to help her find the camera that best suits her current and future needs, and buys the ZamCam
Answer the following questions:
What would David Holley say about the ethical status of Paige's treatment of Nelly? For Holley, did she do anything morally wrong, or was she morally justified in every interaction with Nelly?
What would Thomas Carson say about the ethical status of Paige's treatment of Nelly? For Carson, did she do anything morally wrong, or was she morally justified in every interaction with Nelly?
What's your own view about the morality of this case? Do you think Paige's treatment of Nelly was ethically appropriate? Why or why not? Frame your position in terms of the general ethical duties of salespeople that are relevant to this case.
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started