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Same Case as Above: Clifford Jones, the mechanic at Guns up Muffler is able to install 1 new muffler every 2 0 minutes according to

Same Case as Above: Clifford Jones, the mechanic at Guns up Muffler is able to install 1 new muffler every 20 minutes according to a negative exponential distribution. Customers seeking this service arrive at the shop on the average of 2 per hour, following a Poisson distribution. They are served on a first-in, first-out basis and come from a very large (almost infinite) population of possible buyers.
The manager at Guns up Muffler, Audrey Jones, estimates that the cost of customer waiting time in terms of customer dissatisfaction and lost goodwill is $15 per hour waiting in line. Jones, the mechanic is paid $11 per hour and works 8 hours per day.
However, funs up Muffler is going to buy new equipment that will cost $10,000 and will increase its service rate to 6 cars per.
How much is this costing Guns up Muffler in customer dissatisfaction per day? And how many days until the equipment pays itself?
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$20 per day, 72 days
b $20 per day, 104 days
c $160 per day, 72 days
d $160 per day, 104 days
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