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Santiago Perez, the installation manager at Knight Gutter Guard, has been receiving customer complaints that several crewmembers either come late to the job or they

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Santiago Perez, the installation manager at Knight Gutter Guard, has been receiving customer complaints that several crewmembers either come late to the job or they do not show up at all, without any communication with the customers. The job completion dates keep getting delayed and customer dissatisfaction keeps increasing. Santiago has also just hired several new employees who are motivated, able to perform their jobs, and have adequate resources. However, they are not sure what tasks are included in their job. Santiago is wondering how he can understand what is going on with his crew behavier and what he can do to improve the situation. Presenteeism is exhibited in all the following ways except Select one: a. reporting to work even if injured. b. coming to work when an employee faces dangerous conditions to get to work. . coming to work when ill. X d. when an absence would immediately affect many people. e. coming to work when the employee is preoccupied by personal problems

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