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Scenario: A customer has ordered a medium-rare steak for dinner, but they have complained that their steak is overcooked. What immediate and follow-up actions would
Scenario: A customer has ordered a medium-rare steak for dinner, but they have complained that their steak is overcooked. What immediate and follow-up actions would you take? Explanation (What solutions could you implement to solve the customer's immediate problem and demonstrate high quality customer service)
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