Scenario A small family-owned restaurant called "Jack's Diner", it's a cozy diner known for its home-cooked meals and friendly service. The restaurant has four employees, including the owner (Jack), a chef, a waiter, and a cashier. The restaurant has been running successfully for years, but recently, some communication barriers have arisen Problem: Jack, the owner, wants to introduce a new menu item, a specialty dessert, and informs the chef to prepare it for the upcoming weekend. However, the chef misunderstands Jack's request and prepares the wrong dessert. When the dessert is served to customers, it leads to customer complaints and dissatisfaction Questions: 1.What communication issues are evident in this scenario? 2. How did the miscommunication affect Jack's Diner's reputation and customer satisfaction? 3. Could written communication (e.g., using a message board or written instructions) have been employed to enhance communication in this situation? 4. What measures can Jack's Diner put in place to prevent similar communication barriers in the future