Scenario continued Heidi implements the policy and procedure for professional development, it has been in place with Heidi's division for a year now. The Quality Management team have asked Heidi on how she monitors this effectively in her team. Heidi reads the policy and procedure she implemented to see that her staff members are supposed to be submitting a logbook quarterly to her that shows a range of activities to keep up to date with practices in the disability sector. However, Heidi hasn't been able to keep up with this requirement due to the growth in her division of clients to service. What implications are there for the organisation and Heidi as a manager for not monitoring the policy and procedures for professional development and her staff