Scenario:

Eleanor Stein is so excited. She started as a warehouse forklift driver for LimitedLands, a 50-year-old flooring company, and now she has been promoted to night shift supervisor. Eleanor always dreamed of being a manager. She thinks employees need to have the freedom to work in the ways they think are best, and she doesn't want to tell anyone what they should be doing. Instead, she's planning on training her employees how to complete as much as possible and socializing new employees to be flexible about the kinds of work they do. LimitedLands has been around for a long while now. Their environment is very stable, and although turnover is very high, it is easy to find replacement employees. Managers make most of the decisions in the company without consulting employees. The warehouse workers at LimitedLands have been complaining recently about the workload and the salaries they get paid. Several loaders found out that floor installers earn at least $5.00 per hour more than they do, and the loaders feel they have the harder job.

1. Eleanor Stein is ______ , and her management style is likely to be ______ at LimitedLands.

first blank options:

a behaviorist

an organizer

second blank options:

ineffective

effective

2. Based on the age of the company and the company's low overall need for creativity, it would be more effective to use a ______ approach to control.

blank options:

behaviorist

bureaucratic