Sean works for Cash'n'Carry, a payday loan company. He has been asked to develop an ethical mission statement to reassure customer concerns regarding predatory lending practices. Nonterritorial offices Flattened management hierarchies Emphasis on ethics After a gas pipeline ex osion that destroyed homes and injured dozens of people, Pacific Power Company publicly unveiled a new mission statement with a greater focus on safety and corporate accountability. Changing communication technologies Renewed emphasis on ethics Heightened global competition Saves Continue