Question
Select a process from an organization you work for or are familiar with. Make a flowchart of the as-is process. Evaluate the efficacy of your
Select a process from an organization you work for or are familiar with. Make a flowchart of the as-is process.
Evaluate the efficacy of your process using process improvement techniques.
Determine how the process can be improved based onthe results of your evaluation.
Definemetrics and measure the current process.
Use process improvement techniques to improve the process. Form a flowchart of the improved process.Use your professional judgment to ascertain how the future process will perform according to your metrics.
Make an executive summary that includes the following:
- A brief description of the process based on the flowchart of processes current state
- The results of your process evaluation and how the weak points can be strengthened. Include a description of the process improvement technique(s) used.
- A brief description of process improvements based on the process of the future state
- How you anticipate the future process will perform based on metrics used to evaluate process current state
- A description of your process improvement project to achieve the process future state
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