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Select all that apply Which of the following are true of customer-contact service employees? (Check all that apply.) Multiple select question. They are the physical
Select all that apply Which of the following are true of customer-contact service employees? (Check all that apply.) Multiple select question. They are the physical embodiment of a product. They act as mobile billboards from the standpoint of promotion. They directly influence customer or client satisfaction. They reflect the organizations they represent only when they are on duty. They are the personification of an organization only when they perform a service entirely
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