Service Department Charges and Activity Bases Middler Corporation, a manufacturer of electronics and communications systems, uses a service department charge system to charge profit centers with Computing and Communications Services (CCS) service department costs. The following table identifies an abbreviated list of service categories and activity bases used by the CCS department. The table also includes some assumed cost and activity base quantity information for each service for October Budgeted Activity Base Quantity CCS Service Category Help desk Network center Electronic mail Smartphone support Number of smartphones issued One of the profit centers for Middler Corporation is the Communication Systems (COMM) sector. Assume the following information for the COMM sector: Activity Base Number of calls Number of devices monitored Number of user accounts Budgeted Cost $79,500 541,125 52,800 111,360 2,500 9,250 8,700 The sector has 4,000 employees, of whom 30% are office employees. All the office employees have been issued a smartphone, and 70% of them have a computer on the netw . 90 percent of the employees with a computer also have an e-mail account . The average number of help desk calls for October was 1 call per individual with a computer There are 230 additional printers, servers, and peripherals on the network beyond the personal compu a. Determine the service charge rat CCS Service Category Help desk e for the four CCS service categories for October. Round your answers to two decimal places. Service Charge Rate Next Previous Check My Work 5 more Check My Work uses remaining Calculator eBook Print Item * The sector has 4,000 employees, of whom 30% are office employees All the office employees have been issued a smartphone, and 70% of them have a computer on the network. . 90 percent of the employees with a computer also have an e-mail account . The average number of help desk calls for October was 1 call per individual with a computer .There are 230 additional printers, servers, and peripherals on the network beyond the personal computers a. Determine the service charge rate for the four CCS service categories for October. Round your answers to two decimal places. CCS Service Category Help desk Network center Electronic mail Smartphone support b. Determine the charges to the COMM sector for the four CCS service categories for October. Round your answers to the nearest dollar amount. October charges to the COMM sector: Help desk charge Network center charge Electronic mail charge Smartphone support charge Service Charge Rate Check My Work 5 more Check My Work uses remaining Previous Next