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Several users have emailed to ask for help with internet problems, but all are stuck in meetings for the entire day and don't have time
Several users have emailed to ask for help with internet problems, but all are stuck in meetings for the entire day and don't have time
to troubleshoot. They need you to quickly suggest a solution based on the description of the problem.
The first user reports that they've uploaded a new logo to the company blog, but they still see the old logo when they visit the blog
page. They know the new logo was uploaded properly because other coworkers can see it
What do you suggest they do
Uninstall then reinstall their browser
Clear their browser cache
Clear their browser cookies
Update their browser to the latest version
The second user reports that a coworker sent them a link to a spider tshirt as a joke and complains that they now constantly see
ads for that same tshirt. The user is scared of spiders and desperately wants to stop seeing these ads.
What do you suggest they do
Uninstall then reinstall their browser
Clear their browser cache
Clear their browser cookies
Update their browser to the latest version
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