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Shield Life & Casualty has strictly defined job responsibilities and lines of communication. In this formal atmosphere, approval for any changes to standing procedures must

Shield Life & Casualty has strictly defined job responsibilities and lines of communication. In this formal atmosphere, approval for any changes to standing procedures must be made by upper management. The firm has a Select one: a. wide span of control. O b. high degree of centralization. O c. moderately decentralized structure. Od. matrix design. Oe. flat structure

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