Show how you will go about addressing EPs problem by applying relevant quality tools with al the sketches to: i. Identify the root causes of the problem. (20 marks) ii. Propose at least three (3) sustainable improvement measures and show how you will select one improvement measure to be used for piloting the improvement. (20 marks) iii. After piloting, what steps will you take to ensure the improvement measures are sustained. (20 marks)

witn sigma level of o.67