SITXHRMOOT Couch others in jobs skills When things don't go as planned When completing any task, things can often not go as expected. It's important that you coach the trainee in things that may go wrong and what to do if this occurs. For example: What to do if a mayonnaise splits. What to do if the coffee tastes bitter. What to do if your vacuum cleaner breaks down. What to do if you encounter a very difficult customer. Activity 6 For the coaching plan you previously made, what could go wrong and what can be done if this occurs? ELEVATOR