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skiBlu, Ltd., divides its customers into Gold customers and Silver customers. The company has one full time customer representative per 1,000 gold customers and one

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skiBlu, Ltd., divides its customers into Gold customers and Silver customers. The company has one full time customer representative per 1,000 gold customers and one full-time customer representatives receive salaries plus bonuses of 20 percent of customers gross margin. SkiBlu spends 80 percent of its promotion costs on Gold customers to encourage their loyality. What is the excess of gross margin over customer costs for each category of customer

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