Question
!! SOLVE ALL QUESTION CORRECTLY !! 1. Which of the following is a primary objective of operations management? a) Maximizing shareholder wealth b) Increasing customer
!! SOLVE ALL QUESTION CORRECTLY !!
1. Which of the following is a primary objective of operations management? a) Maximizing shareholder wealth b) Increasing customer satisfaction c) Minimizing employee turnover d) Expanding market reach
2. What is the main purpose of a Gantt chart in operations management? a) Resource allocation b) Quality control c) Market analysis d) Employee training
3. Just-in-Time (JIT) inventory management aims to: a) Minimize production time b) Maximize inventory holding costs c) Reduce stockouts d) Eliminate all inventory
4. The "5 Whys" technique is used for: a) Project scheduling b) Root cause analysis c) Quality assurance d) Inventory optimization
5. Which production system focuses on making large quantities of standardized products? a) Batch production b) Mass production c) Job production d) Lean production
6. Which quality management approach emphasizes continuous improvement? a) Total Quality Management (TQM) b) Six Sigma c) Kaizen d) Statistical process control (SPC)
7. The Critical Path Method (CPM) is used for: a) Resource allocation b) Quality control c) Project scheduling d) Employee training
8. A process map is used to: a) Measure financial performance b) Analyze employee productivity c) Identify bottlenecks and inefficiencies d) Monitor customer satisfaction
9. The primary goal of supply chain management is to: a) Increase product variety b) Minimize transportation costs c) Maximize inventory levels d) Optimize the flow of goods and services
10. Which of the following is a lean manufacturing tool that helps identify and eliminate waste? a) Value stream mapping b) Pareto analysis c) Control charts d) Fishbone diagram
11. Which inventory control method maintains a constant inventory level and orders more when the stock reaches a certain threshold? a) Economic Order Quantity (EOQ) b) Just-in-Time (JIT) c) Material Requirements Planning (MRP) d) Safety stock
12. The 5S methodology aims to: a) Reduce setup time b) Optimize production schedules c) Improve workplace organization and cleanliness d) Implement quality control procedures
13. Which type of forecasting method uses historical data to make predictions about future events? a) Qualitative forecasting b) Time series forecasting c) Causal forecasting d) Delphi method
14. Total Productive Maintenance (TPM) focuses on: a) Maximizing equipment efficiency b) Reducing labor costs c) Minimizing lead times d) Increasing inventory levels
15. Which of the following is NOT a key performance indicator (KPI) commonly used in operations management? a) Return on Investment (ROI) b) Customer satisfaction rate c) Employee turnover ratio d) Advertising budget
16. A manufacturing process with the highest capacity among all stations is known as the: a) Bottleneck b) Constraint c) Buffer d) Push point
17. Which of the following is a quality management principle that emphasizes a process approach to improvement? a) Continual improvement b) Factual approach to decision making c) Mutually beneficial supplier relationships d) System approach to management
18. Which inventory management technique aims to keep inventory levels as low as possible while still meeting customer demand? a) Economic Order Quantity (EOQ) b) Material Requirements Planning (MRP) c) Just-in-Time (JIT) d) Safety stock
19. Which type of production layout is designed to minimize material handling and transportation costs by grouping similar tasks together? a) Product layout b) Process layout c) Cellular layout d) Fixed-position layout
20. The process of transferring a portion of the responsibility for the production of a product to a third-party is known as: a) Offshoring b) Outsourcing c) Insourcing d) Reshoring
21. The "Theory of Constraints" was introduced by: a) Joseph Juran b) Philip Kotler c) Eliyahu Goldratt d) W. Edwards Deming
22. Which of the following is a primary focus of Total Quality Management (TQM)? a) Reducing production costs b) Meeting customer needs and expectations c) Maximizing employee training d) Implementing advanced technology
23. A production system that combines elements of both make-to-order and make-to-stock is known as: a) Assemble-to-order b) Engineer-to-order c) Batch production d) Mass customization
24. Which of the following is an example of a preventive maintenance activity? a) Repairing a machine after a breakdown occurs b) Replacing a worn-out component in a machine before it fails c) Training employees to use equipment more efficiently d) Increasing production capacity
25. Which quality management tool is used to analyze the frequency and impact of different problems to prioritize improvement efforts? a) Control charts b) Pareto analysis c) Scatter diagrams d) Fishbone diagram
26. Which type of inventory is intended to meet unexpected fluctuations in demand or supply? a) Cycle inventory b) Safety stock c) Seasonal inventory d) Anticipation inventory
27. The "Plan-Do-Check-Act" (PDCA) cycle is associated with: a) Six Sigma methodology b) Lean manufacturing principles c) Total Quality Management (TQM) d) Kaizen philosophy
28. The concept of "economies of scale" refers to: a) Producing a large quantity of goods at a lower cost per unit b) Achieving high levels of employee productivity c) Minimizing the number of suppliers in the supply chain d) Implementing automation in the production process
29. Which of the following is an advantage of using Enterprise Resource Planning (ERP) systems in operations management? a) Increased lead times b) Reduced data integration c) Enhanced communication between departments d) Higher inventory levels
30. Which of the following is NOT a core aspect of sustainability in operations management? a) Environmental stewardship b) Social responsibility c) Economic growth d) Profit maximization
31. In operations management, "cycle time" refers to: a) The time it takes to produce a product from start to finish b) The time it takes for a product to be delivered to the customer c) The time it takes to complete one production cycle d) The time it takes to hire a new employee
32. Which of the following is a project management technique used for scheduling and controlling complex projects? a) Critical Path Method (CPM)
b) Economic Order Quantity (EOQ) c) Just-in-Time (JIT) d) Kaizen
33. The "bullwhip effect" in supply chain management refers to: a) A sudden increase in demand for a product b) Overreacting to small changes in demand by ordering excessive inventory c) The use of aggressive marketing tactics to increase sales d) The impact of global economic fluctuations on supply chains
34. Which of the following is a technique used to assess the financial viability of a project or investment? a) Value stream mapping b) Break-even analysis c) Root cause analysis d) Kanban system
35. The process of transforming raw materials into finished goods is known as: a) Procurement b) Production c) Distribution d) Marketing
36. Which of the following is NOT a component of the Total Quality Management (TQM) philosophy? a) Continuous improvement b) Employee empowerment c) Customer loyalty programs d) Benchmarking
37. Which of the following is an example of a qualitative forecasting method? a) Moving averages b) Exponential smoothing c) Delphi method d) Time series analysis
38. The "Andon" system is used in manufacturing to: a) Facilitate employee communication b) Control inventory levels c) Schedule production activities d) Monitor machine performance
39. Which type of process strategy focuses on producing a wide variety of customized products to meet individual customer needs? a) Make-to-order b) Mass production c) Make-to-stock d) Engineer-to-order
40. The "DMAIC" methodology is most closely associated with which quality management approach? a) Six Sigma b) Kaizen c) Total Quality Management (TQM) d) Lean manufacturing
41. The "ABC analysis" in inventory management categorizes items based on: a) Their cost to produce b) Their importance to the company's success c) The number of suppliers providing the item d) Their shelf life
42. Which of the following is a technique used for process improvement that involves creating detailed step-by-step diagrams? a) Control charts b) Ishikawa diagram c) Process mapping d) Failure Mode and Effects Analysis (FMEA)
43. The "Theory of Planned Behavior" in operations management focuses on: a) Supply chain management b) Employee motivation c) Consumer behavior d) Risk analysis
44. Which of the following is NOT a key element of the Kanban system? a) Visual signals b) Inventory tracking c) Quality control checkpoints d) Pull-based production
45. Which of the following is a characteristic of a "push" production system? a) Production is based on actual customer demand b) Products are completed in advance of customer orders c) The system is highly responsive to changes in demand d) Minimal inventory levels are maintained
46. A company that focuses on reducing costs and maximizing efficiency through process optimization would likely adopt which approach? a) Mass customization b) Lean manufacturing c) Job production d) Assemble-to-order
47. Which of the following is NOT a typical benefit of using a good Enterprise Resource Planning (ERP) system? a) Improved data accuracy b) Faster response to customer demands c) Reduced lead times d) Increased employee turnover
48. Which of the following is a measure of how well resources are utilized in a production process? a) Return on Investment (ROI) b) Economic Order Quantity (EOQ) c) Overall Equipment Effectiveness (OEE) d) Six Sigma
49. In supply chain management, the "last mile" refers to: a) The final stage of the production process b) The last step in the distribution process, reaching the end consumer c) The last link in the supply chain d) The last item in an inventory list
50. The "PDCA" cycle is also known as the: a) Ishikawa cycle b) Deming cycle c) Kaizen cycle d) Six Sigma cycle
Remember, these questions are designed for educational purposes and can be used to test knowledge and understanding of operations management concepts.
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