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Some consumers get frustrated when they received bad food in a restaurant and lose control by yelling at the server and the manager. This lack

Some consumers get frustrated when they received bad food in a restaurant and lose control by yelling at the server and the manager. This lack of emotional control on the part of the consumer suggests that this consumer has low ________.
Question 28 options:
emotional involvement
emotional tolerance
emotional intelligence
emotional expressiveness
emotional awareness

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