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Something Fishy manufactures fish tanks. Last month the company records the following quality costs: ($) 4,500 6,960 4, 700 2,000 5,800 Glass and metal scraps
Something Fishy manufactures fish tanks. Last month the company records the following quality costs: ($) 4,500 6,960 4, 700 2,000 5,800 Glass and metal scraps during production Managing customer complaints Opportunity costs associated with lost production time due to machine breakdown Free giftcards provided to dissatisfied customers as compensation Quality training for employees Maintaining equipment used exclusively for performing quality tests Assessing the quality of potential suppliers Process inspection Work-in-process inspection Costs of hiring a technician to fix a machine breakdown Monthly preventive maintenance on glass cutting machines Lost contribution margin from future sales due to poor customer reviews 3,500 3,300 3,170 2,000 4, 480 2, 410 2,000 Something Fishy's total prevention cost is: $ Something Fishy's total internal failure cost is: $
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