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sons for your choice in terms of the four features of service firms (heterogeneity, in- separability, intangibility, and perishability). a. Bicycle production b. Pharmaceuticals c.

sons for your choice in terms of the four features of service firms (heterogeneity, in- separability, intangibility, and perishability).
a. Bicycle production
b. Pharmaceuticals
c. Income tax preparation
d. Application of artificial nails
e. Glue production
f. Child care

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