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Source: https://youtu.be/3RI08CwiLjw Answer these questions What makes service employees a core part of the airline's product? How does employee empowerment help Southwest minimize role conflict?
Source:https://youtu.be/3RI08CwiLjw
Answer these questions
- What makes service employees a core part of the airline's product?
- How does employee "empowerment" help Southwest minimize role conflict?
- What do service employees do to tangibly demonstrate the company's "brand"?
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