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Stan Jackets Company's customers enter their order information via the Internet. Orders are automatically recorded in a sales order transaction file by Stan Jackets' ERP

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Stan Jackets Company's customers enter their order information via the Internet. Orders are automatically recorded in a sales order transaction file by Stan Jackets' ERP system. The ERP system automatically generates and sends an email of the sales order to the customer. A sales order is also automatically printed out in the customer service department by the ERP system. A customer service clerk files this copy by customer name and then by date in an open sales order file. After the sales order is printed in customer service, the ERP system uses data from the sales order transaction file to automatically create a picking ticket that is printed out in the warehouse. Warehouse personnel use the picking ticket to pick ordered items from shelves, noting in the "shipped" column of the picking ticket how many of each item has been pulled. As the warehouse personnel pull the goods from the shelves, they also scan the barcode of the items pulled to update the perpetual inventory master file in the warehouse inventory database. After items are pulled and noted on the picking ticket, the picking ticket is initialed by the warehouse personnel. Warehouse personnel then complete a work order requesting production of all inventory items for which there is a shortage. The work order form is initialed by the warehouse manager and forwarded to the production department. The initialed picking ticket and the goods pulled are sent to the shipping department. In the shipping department, a shipping clerk enters data from the picking ticket into the ERP system. The ERP system records the data in respective packing slip and bill of lading transaction files. The ERP system automatically prints a three-part packing slip and a three-part bill of lading. The copies of the packing slip are distributed by the shipping clerk as follows: Part one (original) is placed with the goods to be sent to the customer. Part two is sent to customer service. Part three is filed alphabetically by customer name and by date in the shipped orders file

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