State the problem in clear, concise terms. Be careful not to confuse symptoms of theproblem with the actual problem.

Generate alternative solutions to the problem as you have stated it. Some solutions maybe included in the case write-up. Other solutions may be based on your own previous experiences. Still other solutions may incorporate principles you learned during class.

Evaluate the alternatives in terms of how well they achieve a resolution to the organizations problem as you have defined it. Recomend the best solution.

Consider the implementation of your solution and the possible problems it may cause.Think of steps you can take to ensure a trouble-free implementation.

Prepare to defend your solution and its implementation as the best possible choice.