At the request of your dentist, Jennifer Ryan, you surveyed the patients who had checkups at her office during May to determine their dental floss preference. Data gathered from 73 patients are available at http://thomsonedu.com/bcomm/krizan; the data coding legend follows. Prepare a letter report summarizing your findings and recommending what type(s) of dental floss Dr. Ryan should give her patients after their exams.

• Gender (1 = Male, 2 = Female)

• Age (1 = 10 or under; 2 = 11–20; 3 = 21–40; 4 = 41–60; 5 = over 60)

• Style (1 = unwaxed; 2 = waxed; 3 = no preference)

• Flavor (1 = none; 2 = mint; 3 = cinnamon; 4 = no preference)