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Stellar-Baker has a database of goods to be ordered as well as which suppliers to be ordered from. Retail bakery is a fast-pace and changeable
- Stellar-Baker has a database of goods to be ordered as well as which suppliers to be ordered from. Retail bakery is a fast-pace and changeable environment for purchase function but it seems to be predictable to some extent. These days, supplier is the main factor to define the ordering timetable. A timetable is made for each day during five weekdays on which supplier to order goods from, and from which supplier goods are delivered to Stellar-Baker on the same day. As there are many items needed for the whole operational process, a relatively fixed timetable for manual ordering is a good way to organize and stabilize goods flow. Also, this timetable makes it easier to know where to check stock holdings daily. There are also standing orders that come on fixed schedule and require no manual ordering through the system. Most of purchases are for production purposes. Stellar-Baker produces fresh bakery and pastry products for its shops and wholesale customers in and around the geographical locations.
- Stellar-Baker purchases materials for packing process, technical and office-based needs such as hygiene, uniforms, machinery, staff food and stationery. There are around twenty regular suppliers in total. Stock and Cost Administrator is in charge of purchasing tasks in accordance with customer orders. Checking inventory level in different storage places alternatively on a daily basis assists purchasing decisions on the quantity and delivery time, which is another important responsibility of this division. Significant data for making purchase decisions is weekly use of each purchase item. When stock check is done, it is the time to decide on the order quantity based on this data. This data is recorded and collected by production division and stock controller. Purchase orders are made and sent to each supplier through SAP MM, another version of Enterprise Resource Planning system from Microsoft for larger enterprises. Furthermore, most of the negotiations on cost and price with suppliers are carried out by head of Stellar-Baker. Actually, all decisions on agreements and service policies between Stellar-Baker and its suppliers are finalized by the head of Stellar-Baker as well. Stock and cost division is responsible for faults detection in every delivery.
- Stock controller checks every coming delivery for any defective goods, then he reports to cost administrator. Only then, suppliers will be informed to issue credit notes for the defective items and arrange a collection for them if necessary. Stock and Cost division also communicates with finance department about the order payment for suppliers. Usually, when a delivery comes, delivery notes or invoices sent by supplier in every delivery are approved in the SAP MM. That helps finance department to validate the accuracy of the same invoices suppliers to them in order to make the payment. Occasionally, there are new suppliers coming to offer their products and services. In that case, Stock and Cost administrator would order samples and test if they fix the requirements and stand out from the currently used products. If they are better in terms of cost, quality and services, a meeting with that supplier will take place to discuss further about the orders. Most of new orders nowadays either with current suppliers or new suppliers are for new product development and delivery services. This is the changeable part of stock and cost control division.
- Most of other items has become regular and easy to control. What would the terms and conditions look like as well as the roles of the SAP software?
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